# Follow-Up Analytics & Execution Metrics

**Document Version:** 1.0.0 (Phase 14)

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## 1. Execution Breakdown

| Metric | Status | Purpose |
|--------|--------|---------|
| **Completed** | `status = 'completed'` | Tasks actioned by sales reps or automated sends |
| **Scheduled** | `status = 'scheduled'` | Pending future execution |
| **Overdue** | `due_at < now() - 24h` | Tasks requiring immediate attention |
| **Failed** | `status = 'failed'` | Automations undergoing retry or blocked |

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## 2. Completion Rate Formula

`Completion Rate (%) = (Completed Follow-Ups / Total Follow-Ups in Period) * 100`